Privacy Policy

🔒 Privacy Policy

At eqlora, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.eqlora.com] and make purchases from our store.

1. Information We Collect

We may collect the following types of personal information when you visit our website or place an order:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely via third-party payment gateways like Shopify Payments, PayPal, etc.)

  • Order history and preferences

  • IP address and device information

  • Browsing behavior on our site (via cookies and analytics tools)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your order or account

  • Send promotional emails (if you have opted in)

  • Improve our website and shopping experience

  • Prevent fraud or unauthorized transactions

  • Provide customer support

We will never sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your data with trusted third-party service providers who help us operate our website and deliver services, such as:

  • Shopify (e-commerce platform)

  • Payment gateways (e.g. Stripe, PayPal)

  • Shipping and logistics providers

  • Marketing and analytics services (e.g. Google Analytics, Meta)

All third parties are required to protect your data and use it only for the services we request.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze traffic and usage patterns

  • Personalize your shopping experience

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy, or to comply with legal obligations.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal information

  • Request deletion of your data

  • Opt out of marketing emails (unsubscribe link in email footer)

  • File a complaint with a data protection authority

To exercise your rights, please contact us at info@eqlora.com.

7. Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@eqlora.com
Website: [www.eqlora.com]